Patient & Visitor Resources

Patient Quick Links

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Visitor Quick Links

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Community Resources

Community resources serve as crucial support systems that enhance overall patient care and well-being. Collaborating with community organizations and programs enables us to extend our reach and offer patients access to diverse support networks, such as affordable housing, mental health counseling, substance abuse rehabilitation, nutrition assistance, and transportation services. By leveraging community resources, we hope to foster a holistic approach to healthcare, promoting preventive measures, facilitating recovery, and empowering individuals to lead healthier lives. 

Please review the community resources documents below to find a resource.

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Patient & Visitor Resources


To make each patient's stay more comfortable, Women & Infants offers a number of amenities

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Billing & Insurance Information

Understand the basic daily charge, insurance coverage, financial counseling options, and more. 

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Bioethics Committee

Explore this resource developed by the hospital to help patients, families, and staff deal with difficult medical decisions.

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Birth Announcements

There are two ways to request a copy of a birth certificate: by mail or in person. 

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Care New England Medical Group

The Care New England Medical Group (CNEMG) is a patient-centered organization with a mission to improve the overall health of our community.

Case Management

Women & Infants RN Case Managers confer with your doctors, nurses other professionals on your care team.

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Controlled Substance Disposal

Dispose of your unused prescription medications safely! Find convenient disposal locations near you to protect your loved ones and the environment.

COVID-19 Information

Here at Care New England it is our highest priority to keep our patients, community, and staff safe. 

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Interpreter Services

You have the right to ask for a medical interpreter at any time

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Let's Talk: Suicide Prevention

When suicide is talked about safely and accurately, we can help reduce the likelihood of its occurrence.

Patient & Family Experience

We strive to keep the patient and her most essential relationships at the heart of the health care experience

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Support Groups

Women & Infants offers a variety of support groups and spiritual care options

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Patient Financial Agreement and General Consent

Downloadable consent form regarding your treatment information.


Patient and Visitor Code of Conduct

Care New England is committed to providing high quality healthcare. Our Patient & Visitor Code of Conduct supports us in providing a safe, caring, and inclusive environment in all our spaces.

Words or actions that are ill-mannered, racist, discriminatory, intimidating, or harassing are not welcome. This includes but is not limited to:

  1. Offensive comments including others’ race, accent, religion, gender, sexual orientation, or other personal traits
  2. Physical or verbal threats and assaults
  3. Intimidation
  4. Sexually explicit or vulgar words or behaviors
  5. Disrupting another patient’s care or experience

If the Code of Conduct is violated, we will discuss the incident with you. We will always carefully consider your response before we make any decisions about future care at Care New England

Some violations of this Code may lead to patients being asked to make other plans for their care and future non-emergency care or leave the hospital or office for a determined amount of time.

If you witness or are the target of any of these behaviors, please report it to a member of your care team and/or a security officer if you are in the hospital.

Transgender Patient Policy

The purpose of this Transgender Patient Policy policy is intended to ensure that Women & Infants Hospital a CNE Affiliate offers professional, competent, considerate, respectful, and timely care in a safe environment that fosters the patient’s comfort and dignity and is free from all forms of abuse and harassment, including abuse or harassment based on gender identity or gender expression.

Transgender Patient Policy