Women & Infants Family and Visitor Guidelines

Visiting Your Family & Friends

At Women & Infants Hospital, we know how important family and friends are to our patients. Our visitation guidelines have been developed to provide a resting and healing environment for our patients while also meeting the needs of our visitors.

Please note: For the safety of our patients and staff, only mylar (non-latex) balloons are allowed in the hospital. No balloons are allowed in the NICU.

General Visitor Information

For the safety of our patients, all visitors must check in at our Reception Desk in the South Pavilion to get a Visitor’s Passport while in the hospital.
Visiting hours are from 12 to 8 pm daily.
Banded family members or significant others are not considered visitors and may come to the hospital at any time.

Inpatient Areas

Alternative Birthing Center (ABC)
Location: Main Building, 2nd floor
Hours: Open visitation based on the patient’s preference

Antenatal Care Unit (ACU)
Location: South Pavilion, 4th floor
Hours: 12 noon to 8 pm daily
A maximum of 6 people may visit at one time.

Mother/Baby Units
Location: Main Building, 5th and 6th floors
Hours:

Children of the patient (siblings of the newborn) are welcome from 8 am to 8 pm when visiting with a banded support person.
Children under the age of 14 (except baby’s siblings) may not visit.
First Hugs (grandparents or an alternate): Following the birth of the baby, grandparents are welcome to visit any time on the Mother/Baby Units for a short first visit. After the first visit, we ask that other visits be during visiting hours from 12 to 8 pm daily.
A maximum of 6 people may visit at one time.

Neonatal Intensive Care Unit (NICU)
Location: South Pavilion, 2nd and 3rd floors
Hours: 8 am to 8 pm

Visitors in the NICU must be accompanied by one of the banded parents/designated supports.
Siblings over the age of three may visit with a banded person. Please speak to NICU staff for more information about sibling visits.
A maximum of 4 people may visit at one time.

Surgical/Oncology Unit
Location: Main Building, 4th floor
Hours: 12 to 8 pm daily
A maximum of 6 people may visit at one time.

Other Areas

Due to the nature of these units, general visitors are not allowed in these areas:

Acute Monitoring Service (AMS)
Labor & Delivery (LDR)
Emergency Department/Triage
Post-Anesthesia Care Unit (PACU)

Please speak to the staff at the hospital’s Reception Desk for further assistance visiting a patient at Women & Infants Hospital.