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Contact Us

Volunteer Services Department
300 Richmond Street
Providence, RI 02903
P: (401) 274-1122, ext. 42255
F: (401) 277-3711


By appointment only.

Parking for Volunteer Services- Interview or Orientation

You may park in the lot directly across from 300 Richmond in the assigned spots ONLY (8-9, 12-13, 14-15 and 80-84). In addition, there is an overflow lot just around the corner at the intersection of Elm and Chestnut Streets (next to Art Bar). It has small signs indicating it is for Women & Infants. There are also a number of metered spots around the area.

Mailing Address

Women & Infants Hospital
Volunteer Services Department
101 Dudley Street
Providence, RI 02905

Volunteer Your Time and Talent

Caring Hearts & Hands volunteers work in their homes or as part of a group in their community making hats, sweaters and blankets for our tiniest patients. Afghans are also distributed to the Program in Women's Oncology so that patients can keep warm during long chemotherapy treatments.

Preventing hypothermia in babies is the focus of our program. Hats in soft colors adorning the babies in the well-baby nurseries, Neonatal Intensive Care Unit and Special Care Nurseries are a hallmark of a visit to see our little patients. These hats prevent the loss of body heat during a time the babies are trying to maintain their body temperature. The hats later serve to keep a baby warm as they venture outside and then become mementos of the baby's birth.

Hat patterns fit an average size baby. They are cuffed or un-cuffed, dependent on the baby's size. Caps that are soft pastel colors are most versatile. Baby yarn is preferred because hats conform better to the tiny heads, but any soft, washable yarn is acceptable.

Some volunteers make small quilts which are used in the Neonatal Intensive Care Unit, where our premature and sick babies may have an extended stay. The quilts are used to keep light out of the isolettes and serve to bring a warm touch to an intensive care unit.

Donating Items

A Contribution Form should accompany each donation, documenting the volunteer's name and contact information as well as a total of donated items. If delivering more than one package, please be sure each has a name and number of items securely attached to each. After your first delivery, we will assign you an ID number to make it easier to track donations and to say thank you!

Feel free to use your patterns or download one of the patterns we provide. Here is a Seasonal Fall Hat pattern as well.

Where Do I Bring My Items?

You can deliver your handmade articles to Volunteer Services located at 300 Richmond Street, Monday through Friday between 8 a.m. - 4 p.m. A cart is located in the lobby of the 300 Richmond Street building for your convenience. Your dropped off donations will be secure. Again, please be sure that your name, address, and telephone number are included with each bag that is donated.

If you wish to meet with a member of the Volunteer Services Department, please call in advance at (401) 274-1122, ext. 42255 to ensure someone is available to assist you.

Frequently Asked Questions

What items are most needed?

Hats for the full term babies. These should measure no more than 6 inches in length and we suggest the circumference to be no more than 14 inches. Keep in mind that a hat can never be too small, but can be too big for the purpose of this program, which is intended for newborns.

Do you need preemie hats?

Yes; however, our current donations are more than adequate for our needs.

Do you take yarn donations?

Unfortunately, storage does not allow for this and we are not able to distribute such donations appropriately.

What size Quilts are needed for babies in the NICU?

40 x 40 (or close to it) would be an appropriately sized quilt. These quilts are used to drape over the babies’ isolettes.

What size afghans do you need for infants?

24-30 inches wide by 32-36 inches long. They are used for cribs, carriages and car seats.

What type of yarn can be used?

You can use any type yarn, with the exceptions of wool or anything that sheds i.e. eyelash or fun yarn. Our preference is baby soft or sport yarn in pastel colors.

Can I add decorative items to my hats?

No. The only exception would be a tightly secured pom-pom. Pins or decals should not be used in any circumstance.

Do you wash the hats before they are used?

No, as babies are adjusting to the environment, there is no need. Clean, new yarn does not pose a risk to a newborn baby.

Can I use my own pattern?

Yes, please be sure your finished hat measures no more than 6 inches in length with a circumference no more than 14 inches.

Do you accept hats or lap blankets for oncology patients?

The focus of this program is for our newborn babies; however, we can send any adult items made to the Program in Women’s Oncology. Please make note in your delivery of your intention for such a donation.

Where do I drop off my items?

Hand-delivered items may be delivered to: Volunteer Services, located at 300 Richmond Street, Providence. This allows us to collect, record and acknowledge all donations. Metered parking is in the front of the building. If you wish to meet with a member of the Volunteer Services Department, please call prior to your arrival to ensure someone is available to assist you. Otherwise, there is a cart in the lobby where you can safely leave your donations. Please be sure your name and contact information is placed inside each contribution.

Where do I mail my items?

Please mail packages to: Women & Infants Hospital Volunteer Services Department 101 Dudley Street Providence, RI 02905