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Woman And Infants
Woman And Infants

Triage

Women & Infants' Triage Unit provides 24-hour care to women needing urgent and emergent medical, surgical and trauma care for health problems such as:

  • Obstetrical problems
  • Gynecological problems
  • Antepartum (before birth) problems
  • Postpartum (after birth) problems
  • Cancer / oncology problems
  • Sexual assault
When You Arrive
When you first arrive, please sign in at the Triage desk. You will be seen by the triage nurse who is specially trained in emergency care.

Registration
After seeing the triage nurse, you meet with an admitting clerk. The clerk will ask you questions such as your address, telephone number, primary care doctor and insurance. This helps us to contact your doctor about your care.

Your Care in Triage
You will be seen as soon as possible. A team of doctors, midwives and nurses will care for you. During the busiest times, people with the most serious health problems are seen first. Others are asked to wait.

If you need blood tests, x-rays or other tests, it may take an hour or more to get the results. We will do our best to get your results as quickly as possible. You may be asked to return to the waiting room during this time.

Answers to Commonly Asked Questions

What is "triage"?
Triage is the process of assessing the seriousness of a patient's condition. On your arrival, you will be seen by a registered nurse who evaluates the seriousness of your problem.

Should I see my doctor instead of going to Women & Infants' Triage Unit?
If your problem is not an emergency, you are urged to see your doctor who knows your health history and can provide continuity of care.

If you do not have a doctor and your problem is not urgent, you are invited to make an appointment at Women & Infants' Women's Primary Care Center (WPCC) by calling 401-274-1122, extension 2735 or by calling Women & Infants' Physician Referral Line at 1-800-921-9299.

How long will I have to wait?
Because Women & Infants treats many very serious patient emergencies, the waiting time varies. Sometimes patients are seen right away and sometimes the wait may last several hours.

Can I eat something while I wait?

Please do not eat or drink before you have seen the doctor if you:
  • have been involved in an accident, or
  • have abdominal pain.

Otherwise vending machines are available near Triage. If you know your wait will be an hour or longer, there is a cafeteria on the lower level, open 2:30 a.m. to 5:00 a.m., 6:30 a.m. to 10:30 a.m., and 11:00 a.m. to 7:30 p.m.

Am I allowed to smoke?
No smoking is allowed anywhere on hospital property.

May I use a cell phone?
Cell phones can be used outside of the hospital building. Cell phones usage inside the hospital is restricted to designated areas on Levels 0 and 1.

Where are the restrooms?
Restrooms are located near the Triage waiting area. There are also two restrooms with changing tables off the main lobby, just before the elevators.

Triage entrance
The Triage entrance is located on Gay Street. As you enter the building, please check in at the Triage desk.

Parking for Triage Unit
There is a paid parking lot behind the hospital. From Dudley Street, take a right onto Gay Street. Take your first right off Gay Street, then a left into the parking lot.

Valet parking is available to patients who come to Women & Infants for diagnostic tests such as mammograms, ultrasounds, bone density tests, and blood work. Valet parking is free of charge and is available between 7:30 am and 5:00 pm, Monday through Friday. Use the circular drive in front of Women & Infants' main entrance on 101 Dudley Street, Providence. Valet parking staff will park your cars and retrieve them up for you. If your test lasts beyond 5:00 pm, your keys will be held by the Security staff near the Triage entrance.

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